24x7 Round-the-Clock Support
Elevating Your
Google Workspace Experience
At Finetech Support Services, we take pride in delivering comprehensive support solutions tailored to enhance the seamless operations and overall efficiency of your business using Google Workspace. Our dedicated support team is committed to ensuring that your queries and concerns are addressed promptly, providing you with a reliable partner for your Google Workspace journey.
Key Features
Standard Phone Call Support
Within-the-Domain Email Migration
Employee Data Backup Support
Admin Console and End User Training
DKIM/DMARC Policy Implementation
Onsite Visits for Critical Issues
Security Audit
Assessments
Dedicated
Support Engineer
Support Portal for Ticket Progress Tracking
How Finetech Support Services Can Elevate Your Business
Responsive Round-the-Clock Support
Enjoy the peace of mind that comes with our 24x7 support services, providing round-the-clock responsiveness to address any issues or concerns promptly.
Efficient Issue
Resolution
Experience efficient issue resolution with our team's commitment to delivering timely and effective solutions, minimizing disruptions to your business operations.
Proactive Security
Measures
Stay ahead of potential threats with our proactive approach to security. Our Security Audit Assessments and DKIM/DMARC Policy implementation fortify your Google Workspace against evolving cyber threats.
Continuous Skill
Enhancement
Ensure that your team remains proficient in using Google Workspace through ongoing Admin Console Training and End User Training, fostering continuous skill enhancement and adaptation to new features.
Personalized Support Engagement
Enjoy a personalized support engagement with our Dedicated Support Engineer, who is dedicated to understanding your unique requirements and providing tailored assistance.
Transparent
Communication
Experience transparent communication throughout our support engagement. We keep you informed about the progress of support tickets, ensuring clarity and understanding.
Data Security
and Integrity
Rest assured that your data is handled with the utmost care. Our support services include robust employee data backup support, safeguarding your critical information and ensuring data integrity.
Strategic Business
Continuity
Ensure strategic business continuity with our support for within-the-domain email migration. We facilitate a seamless transition, allowing your business to adapt and grow without disruptions.
Cost-Effective
Support Solutions
Optimize your support investment with cost-effective solutions. Finetech Support Services deliver value-driven support, maximizing the benefits you gain from your Google Workspace environment.
Comprehensive Training Programs
Enhance the capabilities of your team through comprehensive training programs. Admin Console Training and End User Training empower your workforce to leverage the full potential of Google Workspace.
STANDARD SUPPORT
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Standard Phone Call Support (9 am to 6 pm)
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Standard Email Support (9 am to 6 pm)
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Standard Remote support (9 am to 6 pm)
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Within the domain email migration and employee data backup support
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Admin Console Training
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End User Training
-
Implementation of DKIM/DMARC Policy
-
Security Audit Assessment - one time
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Onsite Visit for a critical issue - 2 times a year
-
Support Portal to check the progress of the Support tickets
PLATINUM SUPPORT
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Standard Phone Call Support - 24 X 7
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Standard Email Support - 24 X 7
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Standard Remote Support - 24 X 7
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Within the domain email migration and backup support
-
Admin Console Training
-
End User Training
-
Implementation of DKIM/DMARC Policy
-
Support Portal to check the progress of support ticket
-
Security Audit Assessment - 2 per Year
-
On-site Visit for a critical issue - 6 times a year
-
Dedicated Support Engineer
Add - on packages
Data Migration Add-on Package
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Configuration of migration tools
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The dedicated Team handles all aspects of data migration based on the data sources
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Pre-migration assessment
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GWS to 0365 / 0365 to GWS / from others to GWS and 0365
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Email messages
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Calendar events
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Calendar resources
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Personal contacts
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Exchange public folders
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Shared mailboxes
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Notes document libraries and discussion databases
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Sharepoint / OneDrive / Document libraries
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File shares
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box.com
MIGRATION SERVICES
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On-prem to Cloud or cloud-to-cloud full migration
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Security & Manageability
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Reliable HA, DR practises
MANAGED CLOUD OFFERINGS
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24x7 managed Cloud care
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Manage upgrades and Security for runtimes
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Tech Team for professional services
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Automated Cloud Management
KUBERNETES CONSULTING
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Container based architectures
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Deployment support for Kubernetes Engine (CaaS)
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Google Kubernetes Managed Services
DEVOPS CONSULTING
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Assessment & creation CICD pipelines
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Automation of Processes
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Observability and re-tuning
PROFESSIONAL SERVICES ON GCP
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Architecture designing
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Migration Plan
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Application/ Database migration (lift & shift).
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Post-migration technical support & training.
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Application Modernization
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Legacy to Digital Transformation
CLOUD LANDING ZONE SERVICES
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Lays solid foundation for a successful
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Cloud program
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Creation of complete iAM and Security policies
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Security architecture
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Secure Network infra including VPC and Firewalls & other security services
GOOGLE API INTEGRATION CONSULTANCY
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Developer support for Google APIs
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integrations (Drive, BigQuery,etc)
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Developer support for Zoom API integrations
GOOGLE APIGEE CONSULTING
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Architect a robust integrated API management platform
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Deployment Apigee services on Cloud
APPLICATION MODERNISATION
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Application assessment
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Revamping planning
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Recode/fine-tune
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Deploy and go-live
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Training & support
APPSHEET DEV & CONSULTING
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Google AppSheet premium solutions partner
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Application development support
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Consultancy on application enhancement
GOOGLE MAPS CONSULTING
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Maps API based development & Enhancement services
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Google Maps API integration & provisioning
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Security enhancements
STANDARD SUPPORT
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Standard Phone Call Support for API issues (9 am to 6 pm)
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Standard Email Support for API issues (9 am to 6 pm)
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Standard Remote support for API issues (9 am to 6 pm)
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Maps API Key Generation Assistance
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Local Billing Support
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Best Practice Guidance to increase ROl using Maps API (1 per Year)
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Guidance for Effective API integration (1 per year)
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Tier Seven discounted Partner pricing support
PLATINUM SUPPORT
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Standard Phone Call Support for API issues (9am to 6pm)
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Standard Email Support for API issues (9am to 6pm)
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Standard Remote support for API issues (9am to 6pm)
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Maps API Key Generation Assistance
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Local Billing Support
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Best Practice Guidance to increase ROl using Maps API (5 per year)
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Guidance for Effective API integration (6 per year)
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Tier Seven discounted Partner pricing support
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Platform Support Call / Email (Based on vendor maintenance agreement)
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New user integration Support (Based on vendor maintenance agreement)
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Additional API integration Support (Based on vendor maintenance agreement)
STANDARD SUPPORT
-
Standard Phone Call Support (9 am to 6 pm)
-
Standard Email Support (9 am to 6 pm)
-
Standard Remote support (9 am to 6 pm)
-
Admin Console Training
-
Onsite Visit for a critical issue - 2 times a year
-
Support Portal to check the progress of Support ticket
PLATINUM SUPPORT
-
Standard Phone Call Support - 24 X 7
-
Standard Email Support - 24 X 7
-
Standard Remote Support - 24 X 7
-
Admin Console Training
-
Support Portal to check progress of Support ticket
-
Onsite Visit for a critical issue - 6 times a year
-
Dedicated Support Engineer
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New Device Certification Process guidance (Over 1000 devices should be there)Security Audit Assessment - 2 per Year
STANDARD SUPPORT
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Application Development Bug-Fixes and Maintenance
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Change Requests
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User Training
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Admin Training to Manage the application changes
-
Admin Training for user management
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API Integration to SAP & Other popular ERP systems with API interface support
STANDARD SUPPORT
-
Standard Phone Call Support (9 am to 6 pm)
-
Standard Email Support (9 am to 6 pm)
-
Standard Remote support (9 am to 6 pm)
-
Within the domain email migration and employee data backup support
-
Admin Console Training
-
End User Training
-
Implementation of DKIM/DMARC Policy
-
Security Audit Assessment - one time
-
Onsite Visit for a critical issue - 2 times a year
-
Support Portal to check the progress of the Support tickets
PLATINUM SUPPORT
-
Standard Phone Call Support - 24 X 7
-
Standard Email Support - 24 X 7
-
Standard Remote Support - 24 X 7
-
Within the domain email migration and backup support
-
Admin Console Training
-
End User Training
-
Implementation of DKIM/DMARC Policy
-
Support Portal to check the progress of support ticket
-
Security Audit Assessment - 2 per Year
-
On-site Visit for a critical issue - 6 times a year
-
Dedicated Support Engineer
SAP S/4 HANA
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Implementation and Consultancy services
- Functional and technical consultancy
- ABAP consultants
- Project Management
- Full implementation scope from Study to Go live
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Outsourced project handling
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Staff Augmentation
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Upgrades from ECC /R3 (Older SAP Versions) to SAP S/4HANA
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Post Go Live Support
- Day to Day user support
- Routine Tasks
- Handling Change Requests
- Automation of Business Process and improvements
SAP BUISNESS ONE
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Implementation and Consultancy Services
- Functional consultancy for SAP Business One
- SAP Business One UDG, Query based customisations
- Technical consultancy and Development for SAP Business One
- Project Management for SAP Business One projects
- Full implementation of SAP Business One
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Post Go Live Support
- Day to Day user support
- Creating Dashboards and reports
- Handling Change Requests
- Automation of Business Process and improvements
- Upgrades and Updates Management